Turning Point Crisis Management

Experience counts in a crisis



Our Philosophy

We believe that crisis management is much more than just managing the messages or your reputation, though we know how important that can be, Our real world experiences tell us that It's about bringing a holistic approach to the management of a crisis, through effective leadership and arranging your organisation and network as a whole to respond to the crisis, bouncing forward not backwards. 

Our Team

Our team are motivated by the quality of their work, the relationships they build along the way and by staying at the cutting edge of their profession. They all have real world experience in managing crises, and are highly skilled senior leaders holding a range of strategic crisis leadership positions throughout their careers.  They all have Post Graduate qualifications, awards and commendations for their leadership.

Our team has extensive organizational resilience experience, working with all levels governments and with numerous corporate clients, ranging from small business to large multi-nationals corporations, in sectors including health, transport, energy, banking and finance, natural resources, humanitarian, bio-security, government and agriculture.

We focus on making best practice simple, working with clients to identify their real needs and then developing custom state-of-the-art solutions and on creating positive connectivity between the strategic direction and the operational elementals of the organizations we work with

Managing Partner - Robert J. Darling United States Marine Corps LIEUTENANT COLONEL(Ret.)  

As Managing Partner, Bob heads up the US based team and has more than two decades leading critical incidents across the globe.  In October 2007, Bob retired from the United States Marine Corps with just over twenty years of active duty service.   He flew attack helicopters in Desert Shield and Desert Storm during the first Gulf War and in Somalia, Africa, in support of Operation Restore Hope.  In June 1998, he was selected to fly as a presidential pilot with Marine Helicopter Squadron One and in October 2000, he was handpicked to work for the White House Military Office, Airlift Operations Department.  It was in that capacity that Lt. Col. Darling supported the President, Vice President and National Security Advisor in the President's Emergency Operations Center (PEOC) on September 11, 2001.  In May 2002, he attended the Naval Postgraduate School where he earned his MBA in Financial Management and subsequently served as a Program Manager for the Chief of Naval Operations supporting the Department of the Navy Flying Hour Program.    

Bob is the author of “24 Hours Inside the President’s Bunker, 9/11/01: The White House",  and the President and CEO of Quantitative Analytics, LLC, an aviation operations and logistics company located in Stafford, Virginia.  


Senior Partner – STEPHEN   YOUNG FAIM MEmergMgt

Stephen is the founder and Managing Director of Turning Point Crisis Management (TPCM) a cutting edge Organizational Resilience consultancy based in Brisbane, Australia.  He has more than 35 year’s international and domestic experience in crisis, emergency and incident management. He is partnering with Bob to form an Trans Pacific partnership, bring the best of both worlds to TPCM-USA. 

He  is not only an expert in the field but also a passionate believer in building stronger more capable organizations.  He and the TPCM team work across the government and private sector and boast some of Australia’s leading organizations as clients.

Stephen holds a Master’s Degree of Emergency Management and is a Fellow of the Australian Institute of Management, a founding Fellow of the International Institute of Civil Protection and Emergency Management, a Graduate of the Australian Institute of Company Directors and attending Harvard University Kennedy School of Executive Education where he attended an executive level professional development course in Crises Leadership.

In 2004 Stephen was awarded an Overseas Humanitarian Medal for his services to the Iraqi Civil Defense Directorate.  Where he led the multi-national reconstruction of Iraq’s Civil Defense Directorate.  In 2006 he received a certificate of special commendation from the Prime Minister and the Queensland Premier for his leadership role during the response and recovery from Tropical Cyclone Larry.

A highly sought after speaker and facilitator, Stephen leads his consultancy, training and leadership services across public, private and NGO sectors, and is regarded and recognized as one of Australia’s most experienced crisis and emergency management practitioner and thought leader.

Empowered staff. Real world training by real world professionals.

Organizations across America, Australia and South East Asia choose TPCM.

In the past two years we have conducted over 75 training courses, training and evaluating almost 1000 participants in incident management, business continuity, emergency management and crisis management across an array of industries including health, energy, security, volunteer, aid and water.

Our expert trainers specialize in high-level training designed to the specific needs of our clients.

Our trainer all have more than 20 years’ experience as a crisis and incident management trainers . Specializing in the delivery and design of training programs to enhance organisational capability, Stephen, supported by his team, create enjoyable, instructive and effective training; giving your people the skills, knowledge and confidence to guide your organisation through anything.

We specialize in:

  • Crisis Leadership Development
  • Incident Control & Management
  • Emergency Management
  • Crisis & Disaster Management
  • On-Scene Commanders


Training option

See how TPCM can assist with your training needs:

tpcm ai globe logo without australia.png


(540) 272-7442



Will it work?

You’ve done the work, You’ve identified the threats, mitigated the risks and written the plan.  Everyone knows what they are supposed to do and you have the ‘right kit in place just in case’. But how do you know if it'll all come together on the day and work as it should, when it really counts?

What we do

We work with you to develop realistic challenging simulations.  Using our RIPT tool, we work closely with you to develop the Reason, the Intent, the Parameters and the Type of simulation needed to achieve your requirements. Our simulations are all designed and developed test the readiness of your organization for anything. Our facilitators are some of world's best crisis and critical incident exercise developers.  From a full simulation to a guided desktop discussion exercise we help you find the gaps.

“…I believe the day was an outstanding success and certainly raised the profile of business continuity and incident management within the organization”. Risk Manager – Energy Company – November 2015

We specialize in developing and delivering:

Crisis Management Simulations
Incident Management
Leadership Exercises


To enquire about any of our services, please make contact through here or call our number direct.

Name *